Introduction

Collecting and Using Information

Personally Identifiable Information We Collect Online

• Usage Information. We collect information on your usage of our Sites, including Site traffic data, such as which of the pages on the Sites you access, the frequency of access, and what you click on while on the Sites.
• Device Information. We may collect information about the device you are using, such as hardware model, operating system, application version number, and browser.
• Mobile Device Information. In addition to the device information listed above, when you access our Sites via a browser on your mobile device, we collect and aggregate information about whether you are accessing the Sites via a mobile device or tablet, device type, and carrier.
• Location Information. We collect location information from Site visitors on a city-regional basis.

How We Use Your Personally Identifiable Information

• Email you our blog posts;
• Contact you regarding our Products and Services that we feel may be of interest to you;
• Remind you about the items in your shopping cart and make you aware of any purchase incentives that might be available to you when you purchase products from our marketplaces;
• Communicate with you about our Sites or Services or to inform you of any changes to our Sites or Services;
• Provide support;
• Maintain and improve our Sites and Services;
• Defend our legal rights and the rights of others;
• Efficiently maintain our business; and
• Comply with applicable law.

How We Share Your Personally Identifiable Information

• With our subsidiaries and affiliates;
• With service providers who perform data or site-related services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.);
• To service providers to prepare, deploy and analyze advertising content;
• To the extent that we are required to do so by law;
• To fulfill the purpose for which you provided it;
• In connection with any legal proceedings or prospective legal proceedings;
• To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention;
• To enforce our terms of use and other agreements, including for billing and collection purposes;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers, or others;
• To any person whom we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personally Identifiable Information;
• To any other person or entity as part of any business or asset sale; and
• To any other person or entity where you consent to the disclosure.

Cookies and Other Tracking Technologies

How We Use Cookies

• Estimate audience size and usage patterns;
• Understand and save your preferences for future visits, allowing us to customize the Sites and Services to your individual needs;
• Advertise new content and services that relate to your interests;
• Keep track of advertisements and search engine results;
• Compile aggregate data about site traffic and site interactions to resolve issues and offer better site experiences and tools in the future; and
• Recognize when you return to the Sites.

How You Can Opt Out of Cookies

You can find out more about Cookies and how to manage them by visiting www.AboutCookies.org or www.AllAboutCookies.org.

• Google: https://adssettings.google.com
• Facebook: https://www.facebook.com/about/ads
• LinkedIn: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out

You can understand which entities have currently enabled Cookies for your browser or mobile device and how to opt out of some of those Cookies by accessing the Network Advertising Initiative’s websiteor the Digital Advertising Alliance’s website. For more information on mobile specific opt-out choices, visit the Network Advertising Initiative’s Mobile Choices website.

Third Party Processors

Google Analytics

We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses Cookies or other tracking technologies to help us analyze how users interact with the Sites and Services, compile reports on their activity, and provide other services related to their activity and usage. The technologies used by Google may collect information such as your IP address, time of visit, whether you are a returning visitor, and any referring website. The technologies used by Google Analytics do not gather information that personally identifies you. The information generated by Google Analytics will be transmitted to and stored by Google and will be subject to Google’s privacy policies. To learn more about Google’s partner services and to learn how to opt out of tracking of analytics by Google, click here.

“Do Not Track” Signals

Choices About Your Personally Identifiable Information

To review or request changes to any of your Personally Identifiable Information, please contact us at privacy@franklinenergy.com.

Marketing Communications

To unsubscribe from our marketing emails, please click the unsubscribe link included in the footer of our emails. You also may submit a request to us at: marketing@franklinenergy.com, marketing@amconservation.com, or inquiries@franklinenergy.com using the subject line: “Please do not send me email.”

Security

Third Party Links

Children’s Privacy

Notice to Nevada Residents

Nevada law allows Nevada residents to opt out of the sale of certain types of personal information. Subject to several exceptions, Nevada law defines “sale” to mean the exchange of certain types of personal information for monetary consideration to a person for the person to license or sell the information to additional persons. We do not currently sell personal information as defined in the Nevada law. However, if you are a Nevada resident, you still may submit a verified request to opt out of sales and we will record your instructions and incorporate them in the future if our policy changes. Opt-out requests may be sent to privacy@franklinenergy.com or by contacting us at the following toll-free telephone number: 1-877-287-3409.

Notice to California Residents

Right to Request Deletion of Personal Information

• Specific pieces of Personal Information that we have collected about you;
• Categories of Personal Information that we have collected about you;
• Categories of sources from which the Personal Information was collected;
• Categories of Personal Information that we sold (if applicable) or disclosed for a business purpose about you;
• Categories of third parties to whom the Personal Information was sold (if applicable) or disclosed for a business purpose; and
• The business or commercial purpose for collecting or, if applicable, selling Personal Information.

You may submit a Request to Know to privacy@franklinenergy.com or by calling us at: 1-877-287-3409. Your Request to Know and other types of requests may be generically referred to as “DSRs” (Data Subject Requests).

• Identifiers (name, alias, postal address, online identifier, internet protocol address, email address, account name, Social Security number, driver’s license number, passport number, any state-issued identification card number)
• California or federal law protected classifications characteristics
• Unique personal identifiers (device identifier; cookies, beacons, pixel tags, mobile ad identifiers, or other similar technology; customer number, unique pseudonym or user alias; telephone numbers, or other forms of persistent or probabilistic identifiers that can be used to identify a particular consumer or device)
• Professional or employment-related data
• Telephone number
• Signature
• Physical characteristics or description
• Bank account number
• Credit and debit card number, and other financial information
• Insurance policy number
• Medical information
• Insurance policy number or subscriber identification number
• Any unique identifier used by health insurer to identify consumer
• Any information in the consumer’s application and claims history, including appeals records, if information is linked or reasonably linkable to consumer or household, including via device, by business or service provider
• Internet or other electronic network activity information (browsing history; search history; and information regarding consumer’s interaction with website, application or advertisement)
• Geolocation data
• Commercial information (examples may include records of personal property, products or services purchased, obtained or considered; other purchasing or consuming histories or tendencies; or other commercial information)
• Education information
• Professional or employment-related information (including employment history)
• Biometric information (imagery of iris, imagery of retina, fingerprint, imagery of face, imagery of hand, imagery of palm, vein patterns, voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health or exercise data that contain identifying information)
• Characteristics of protected classifications under California (Cal. Civ. Code 1798.80(e) or federal law (race, color, sex/gender (including pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, gender identity/expression, age (40 and older), religion (including religious dress and grooming practices), national origin, ancestry, disability (mental and physical including HIV/AIDS, cancer, and genetic characteristics), citizenship status, genetic information, marital status, medical condition (genetic characteristics, cancer or a record or history of cancer), military or veteran status, political affiliations or activities, status as a victim of domestic violence, assault or stalking, request for family care leave, request for leave for an employee’s own serious health condition, request for pregnancy disability leave, and retaliation for reporting patient abuse in tax-supported institutions)
• Audio, electronic, visual, thermal, olfactory, of similar information
• Inferences drawn from above information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological Civ. Code §§ 1798.100(a)(2), 1798.130(c), and 1798.140(v)(1)(L), (ae)(effective January 1, 2023)) (government identifiers (social security number, state identification card or passport number); complete account access credentials (user name, account numbers, or card numbers combined with required access/security code or password); precise geolocation; racial or ethnic origin; religious or philosophical believes; union membership; genetic data; mail, email, or text messages content; unique identifying biometric information; health, sex life, or sexual orientation information.

• Auditing related to a current interaction with the consumer and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance with this specification and other standards
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity
• Debugging to identify and repair errors that impair existing intended functionality
• Short-term, transient use, provided that the personal information is not disclosed to another third party and is not used to build a profile about a consumer or otherwise alter an individual consumer’s experience outside the current interaction, including, but not limited to, the contextual customization of ads shown as part of the same interaction
• Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider
• Undertaking internal research for technological development.
• Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business.

Right to Know About Personal Information Collected, Disclosed, or Sold

You may submit a Request to Delete to privacy@franklinenergy.com or by calling us at: 1-877-287-3409. Your Request to Delete and other types of requests may be generically referred to as “DSRs” (Data Subject Requests). You may first be required to confirm your identity and otherwise verify your DSR before your request can be processed.

Right to Opt Out of Sale of Personal Information

To opt out of our use of third-party advertising Cookies, please see the section “How You Can Opt Out of Cookies” above. You may submit a request to opt out of sales by sending your request to privacy@franklinenergy.com or by calling us at 1-877-287-3409.

Right to Non-Discrimination for the Exercise of a California Resident’s Privacy Rights

Authorized Agents

If you are a California resident, California Civil Code § 1798.83 permits you to request information regarding the disclosure of your personal information by us to third parties for the third-parties’ direct marketing purposes (as those terms are defined in that statute). To make such a request, please send an email to privacy@franklinenergy.com with the subject line “Shine the Light Request”or write us at the address listed below under “How to Contact Us.”

Accessibility

How to Contact Us

Toll free:         1-877-287-3409

Email:             privacy@franklinenergy.com