Industry Insights

Fall has arrived, and it’s bringing cooler temperatures with it. And while not every area of the country may experience the frigid temperatures common in the Northeast, regardless of where you or y … read more

It’s no understatement to say 2020 served the nation a massive curve ball. Every prediction and projection for the year was turned upside-down by COVID-19. We learned what “social distanc … read more

It wasn’t long ago that we were publishing e-books and blog articles about the importance of smart home technology and the trends emerging in this space. At the time, we never could have predic … read more

PORT WASHINGTON, Wis. – Franklin Energy and AM Conservation Group, the leading demand-side management firm in the utility industry, announced today the appointm … read more

Retail giants like Amazon and Zappos built their success largely on completely reimagining the customer experience. And like it or not, the new vision they created has trickled down to the utility in … read more

When it comes to customer engagement, companies like Domino’s Pizza, Zappos, Uber, Lyft and Amazon are the rising tide that lifts all boats. Their innovative strategies can filter down to other … read more

FirstEnergy’s Ohio utilities includes Ohio Edison, Toledo Edison and The Illuminating Company. At the end of 2019, they approached AM Conservation Group to achieve savings throughout 2020 with … read more

My husband and I went to college together; we’re familiar with “working together alone.” It was how he wrote his thesis on McCarthyism and I wrote mine on Post-Soviet Russia, two fe … read more

Our first AM Conservation Group products and services-focused Innovation Sprint was based on feedback we heard from utilities in our Innovation Workshop a few weeks prior. We were coming off the Apri … read more

Among the wide variety of factors that influence whether a water savings program is successful, a few themes stand out as best practices. According to the ACEEE report “Saving Watts to Save Dro … read more

In recent days, technology has been a lifeline that is keeping households together. Thanks to the wonder that is Amazon, I can drop in virtually on my parents throughout the day to ensure they are th … read more

It’s hard to remember that when Amazon debuted in 1994, it only sold books. Today, Amazon pushes nearly 500 million products on its U.S. website alone. So, it’s no surprise that for the l … read more